Safeguarding and DBS checks
How we vet tutors, how lessons run, and what to do if something worries you.
Our commitment
We teach children one to one, often in their own homes. That is a position of trust, and we treat it as one. Every tutor is vetted before they meet a student, every lesson follows the same standards of conduct, and every concern raised with us is taken seriously, whoever raises it.
How we check every tutor
Every tutor completes an enhanced DBS check with a children’s barred list check before being matched with a family. There are no exceptions to this.
Identity and reference checks are also completed before matching. Where a reference is still outstanding, a tutor is only matched if our Designated Safeguarding Lead has recorded a written decision explaining why it is safe to proceed and what additional arrangements apply.
Safe practice in person and online
In-person lessons take place in your home with a parent or guardian present in the house; for younger children we ask that an adult stays within sight or hearing of the lesson. Online lessons follow the same standards: tutors communicate through scheduled lessons and agreed channels only, never through private messages or social media. Parents are welcome to sit in on any lesson, at home or online.
Our designated safeguarding lead
Safeguarding concerns are handled by our designated safeguarding lead, who reviews every concern and decides what happens next, including referral to children’s services or the police where needed.
Our safeguarding policy
Our full Safeguarding and Child Protection Policy sets out how we identify, record and act on concerns, and lists the local authority contacts we refer to. It is reviewed annually.
Download the Safeguarding and Child Protection Policy (PDF)
How to raise a concern
If anything about a lesson or a tutor worries you, tell us straight away. Call or WhatsApp +44 7931 793164, or email kaif@infinitetutors.org. You will not be asked to speak to the tutor concerned, and you can raise a concern about anyone, including us. If you believe a child is in immediate danger, call 999.